Terms and Conditions of Use
1. General
Welcome to the website of DCNT Enterprise. By accessing and using this website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.
2. Company Information
This website is owned and operated by:
DCNT Enterprise
Registered Office: Karaiskaki 60, Petroupoli, 13231 Athens, Greece
Email: info@dcnt.gr
Phone: +30 211 800 50 20
3. Products and Availability
All products listed on our website are described as accurately as possible. However, DCNT Enterprise does not guarantee that product descriptions, stock availability, or other content are free from errors or omissions. We reserve the right to modify or discontinue products without prior notice.
4. Orders and Payments
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By placing an order through our website, you agree to provide complete and accurate information.
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Prices are listed in EUR and include VAT unless otherwise stated.
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Payment must be completed at the time of purchase through the available payment methods.
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DCNT Enterprise reserves the right to cancel any order in case of payment issues, incorrect information, or suspected fraudulent activity.
5. Shipping
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Orders placed before 12:00 PM (noon) are dispatched the same business day. Orders placed after 12:00 PM are dispatched the next business day.
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Deliveries are carried out exclusively through Speedex Courier.
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Shipping costs are calculated based on the weight, volume, and destination of the order.
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Once shipped, customers receive a tracking number to follow their order status online.
6. Returns and Cancellations
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Customers have the right to return products within 14 calendar days from the delivery date, provided the items are unused, in their original packaging, and accompanied by proof of purchase.
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Return shipping costs are borne by the customer, except in cases where the product is defective or delivered in error.
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Refunds are processed within 14 days from the approval of the return.
7. Warranty
All products are covered by the manufacturer’s or distributor’s warranty, where applicable. Warranty terms may vary depending on the product category.
8. Liability
DCNT Enterprise shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products or website.
9. Privacy and Data Protection
The collection and processing of personal data are carried out in accordance with our [Privacy Policy]. By using this website, you consent to the use of your personal information as described therein.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by Greek law. Any disputes arising from the use of this website or transactions made through it shall be subject to the exclusive jurisdiction of the Courts of Athens, Greece.